Seel
Worry-Free Purchase
Worry-Free Purchase
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- Arrival delay: Claim for $5 if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
- Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
- Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
- Worry-Free Purchase also includes carbon offsets for carbon emissions produced within the recipient’s destination country .
Please note: Worry-Free Purchase is a value-added service offered by Seel. Please don't purchase it as a stand-alone item.
Shipping
Shipping
Shipping Days
Our shipping days are Monday to Friday. Any orders processed over the weekend will be posted ASAP at the following business day.
All parcels are sent by Australia Post
Domestic Flat Rate Australian Parcels
- $12.99 AUD Standard
- $17.99 AUD Express
International Parcels
- Starts from $22.00 AUD based on weight
Current Processing Time
- We process + ship out parcels within 2-5 business days (this is excluding the courier's own delivery times)
Shipping Times
Australia Standard: ~3-10 business days
Australia Express: ~2-4 business days
International: varies by country
Check out our free parcel tracker to check where your delivery is: https://www.17track.net/en
Delays may be experienced with the Christmas season, so be sure to order ahead to account for any potential courier delays.
Parcel Protection & Care
Parcel Protection & Care
All items purchased from Priestess Crystals are carefully packed with love and care. Each item is checked over before being packaged and sent to all of our customers.
Biodegradeable peanuts & upcycled packing materials like bubble wrap and tissue are used to reduce our environmental footprint while shipping your parcels safely.
Protection & Insurance
If the customer wishes to have their parcel fully insured for shipping cover, customers can select the Green Shipping Protection option in the cart.
This is a service offered externally by Seel Green Shipping Protection that covers parcels for damage & loss during transit when selected and paid for by the customer.
If extra shipping insurance is not purchased through Green Shipping Protection, the parcel will not be insured for any issues that arise during shipping & subsequent delivery.
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