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Green Shipping Protection

Green Shipping Protection

Regular price $0.98 AUD
Regular price Sale price $0.98 AUD
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Option

Guarantee safe delivery of your package by protecting them against loss, damage, and delay.

  • Delay: Claim for $5 in your local currency if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
  • Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
  • Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).

Seel Buyer Protection (Shipping Protection) also includes carbon-neutral shipment within the recipient’s country.

Visit Seel Resolve Center to easily resolve your package issues if any of the above happens. For more information, see Learn more about Buyer Protection.

 

Please note: 

Buyer Protection is a value-added service offered by Seel. Please do not purchase Buyer Protection as a stand-alone item. For eligible orders, opting in Buyer Protection at checkout or cart page guarantees safe delivery of your package by protecting them against loss, damage, and delay.

Shipping

Shipping Days

Our shipping days are Monday to Friday. Any orders processed over the weekend will be posted ASAP at the following business day.

All parcels are sent by Australia Post

Domestic Flat Rate Australian Parcels

  • $12.99 AUD Standard
  • $17.99 AUD Express

International Parcels

  • Starts from $22.00 AUD based on weight

Current Processing Time

  • We process + ship out parcels within 2-5 business days (this is excluding the courier's own delivery times)

Shipping Times

Australia Standard: ~3-10 business days

Australia Express: ~2-4 business days

International: varies by country

Check out our free parcel tracker to check where your delivery is: https://www.17track.net/en

Delays may be experienced with the Christmas season, so be sure to order ahead to account for any potential courier delays.

Parcel Protection & Care

All items purchased from Priestess Crystals are carefully packed with love and care. Each item is checked over before being packaged and sent to all of our customers.

Biodegradeable peanuts & upcycled packing materials like bubble wrap and tissue are used to reduce our environmental footprint while shipping your parcels safely.

Protection & Insurance

If the customer wishes to have their parcel fully insured for shipping cover, customers can select the Green Shipping Protection option in the cart.

This is a service offered externally by Seel Green Shipping Protection that covers parcels for damage & loss during transit when selected and paid for by the customer.

If extra shipping insurance is not purchased through Green Shipping Protection, the parcel will not be insured for any issues that arise during shipping & subsequent delivery.

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